Ordering Truffles

All truffles from truffles of tasmania are harvested and packed on the same day to ensure a quality and freshness that is unrivalled anywhere in Australia. Our packaging and grading processes have evolved over many years, listening to the chefs of the world and responding to their needs to ensure we deliver the best possible product.

We ship anywhere in the world the same day the truffles are harvested. The minimum international order is 1kg. All export prices are FOB Launceston Airport, Tasmania. Domestic truffles are shipped overnight via Express post ( postage and packaging charges are paid for by the customer) . The minimum domestic order is 100g.

Payment terms are strictly by credit card or direct transfer before shipment. All or any credit card surcharges are required to be paid for by the customer.

 

Phone Leonie: 0400 067 093

or +61 400 067 093 for international callers.

 

 

Please 

  1. Download the Truffles Ordering Form   -   http://www.trufflesoftasmania.com.au/media/Customer_Order_Request_Form_Revised__24th_July_2017.pdf
  2. Fill in Form
  3. Print the Form
  4. Sign the Form
  5. Fax the form to truffles of tasmania on (03) 6367 8211 or  scan and email to  leonie(at)trufflesoftasmania(dot)com(dot)au 

Shipment Conditions 

The purchaser has the responsibility to provide us with accurtate delivery details , all efforts will be made to make sure deliveries are made to clients within the expected timeframe however , once all purchases leave our premisies we cannot be held liable or responsible for any late deliveries or loss and/or damage to the product  whilst in transit.

If you find an issue with your truffles please take photos and contact us within 24 hours of receipt of product , any product deemed needing replacement will be done so with your next order.